Frequently Asked Questions
1. What is your Minimum Order Quantity (MOQ)?
We welcome orders of all sizes. Our minimum order quantity is just 1 piece, making it easy for individual buyers, designers, boutiques, and large retailers to shop with us.
2. Which payment methods do you accept?
We support a variety of secure payment methods, including:
Credit Cards (Visa, Mastercard, etc.)
PayPal
Bank Transfer (T/T)
Alibaba Trade Assurance (Alibaba Secure Payment)
If you would like to pay via Alibaba, please click the “Chat” button in the bottom right corner of the website to contact our customer service team for a payment link.
3. Do you offer worldwide shipping?
Yes! We ship to most countries and regions worldwide via reliable international courier services such as UPS and DHL Express.
Orders are typically processed and shipped within 3–8 business days. Once your order has been dispatched, you will receive a tracking number via email or WhatsApp.
Please note that delivery times may be delayed during holidays, promotional periods, or customs inspections.
4. How long does shipping take?
Estimated delivery times are as follows:
United States & Canada: 6–10 business days
Europe & United Kingdom: 8–12 business days
Middle East: 8–15 business days
Australia, New Zealand & Southeast Asia: 8–15 business days
Other Regions: 10–20 business days
We always strive to ensure timely delivery, but exact transit times cannot be guaranteed.
5. Will I receive a tracking number after shipping?
Yes. Once your order has been shipped, we will send you a tracking number and tracking link via email and WhatsApp.
6. Why should I trust your company?
We specialize in mannequins and display fixtures with over 10 years of industry experience.
Why customers choose us:
Trusted by customers worldwide
Long-term partnerships with brands such as GUCCI, Adidas, ZARA, HERMÈS, Calvin Klein, and DIOR
Active presence on Facebook, Instagram, Pinterest, and YouTube
Factory visits are welcome
Free samples and special discounts are available for large custom orders
We are committed to providing high-quality products and professional service.
7. Can I request custom designs or sizes?
Absolutely! We specialize in custom mannequin and display solutions.
Simply share your ideas, measurements, photos, or sketches, and our design team will help bring your vision to life.
8. Do you offer bulk discounts?
Yes, we offer competitive wholesale pricing and tiered discounts for bulk orders.
Please contact us directly for a personalized quotation.
9. How do you handle after-sales service?
Customer satisfaction is always our top priority.
For product defects caused by manufacturing or shipping issues, we will arrange replacements
Our customer support team is always available to assist you
Email: jelimate002@outlook.com
WhatsApp: +86-17304402380
10. I’m not sure which dress form is right for me. Can you help?
Of course! Our customer support team is happy to help you choose the right mannequin or dress form.
When selecting a dress form, we recommend focusing on these three key measurements:
Bust
Waist
Hips
Choosing the closest match will ensure the best display result.
Our quality promise
Quality is never an accident. It is always the result of intelligent effort. We spend most of our time and energy for good design and to achieve high quality. Every single detail from material to technique is thought through with obsessive attention. If our product doesn't satisfy you, we'll take it back.